Terms and Conditions

Terms and Conditions for the Online Sale of GLORIA


§ 1 Scope of Validity, Customer Information

The following Terms and Conditions (T&C) regulate the contractual relationship between 

the GLORIA-Klick&GO-Online-Shop at

GLORIA Haus- und Gartengeräte GmbH
Daermannsbusch 7
58456 Witten, Germany
Managing Director: Markus Kress (Chair), Andre Kirchesch
VAT ID no.: DE 811134362
Tel.: +49 (0)2302 700-0
E-Mail: info@gloria-garten.com, service@gloria-garten.com

and consumers who purchase goods via our shop. These T&C also include customer information according to the BGB-Infoverordnung (Directive on Information in the German Civil Code).

The contract language is German.

§ 2 Contract Conclusion

The offerings available on the Internet represent a non-binding prompt for you to order goods. Following the input of your data and the clicking of the 'Place Order' button, you submit a binding proposal for the conclusion of a purchase contract.

We reserve the right to accept your proposal within 3 days by sending a Purchase Order via e-mail. Following the fruitless elapse of the period indicated in Clause 1, your proposal will be considered rejected - that is to say, you are no longer bound to your proposal.

§ 3 Customer Information: Storage of the Proposal Text

The contract text (incl. specifications on the given item) shall be stored by us.

You have no access to the contract text via the Internet.

§ 4 Customer Information: Correction Notice

You can correct your input data at any time prior to submitting the order. We will notify you of these options throughout the order process. 


§ 5 Notification of right to cancellation

Right of cancellation

You have the right to cancel this agreement within 14 days without being required to state any reasons for doing so. The cancellation period is 14 days starting from the day that you or another party (not the carrier) named by you takes possession of the goods, or in the case of delivery of goods in multiple consignments, starting from the day that you or another party (not the carrier) named by you takes possession of the last consignment.

To exercise your right of cancellation, you must issue a clear declaration to

GLORIA Haus- und Gartengeraete GmbH
Daermannsbusch 7
58456 Witten, Germany

Email: service@gloria-garten.com
Fax: 02302/700-54
Telephone 02302/700-0

by standard letter, fax or email stating your decision to cancel this agreement. You can also visit our website (www.gloriagarten.de or www.klick-and-go.com) and complete and send us the cancellation form template or another clearly formulated declaration electronically. If you use this option, we will send you a prompt confirmation (e.g. by email) of the receipt of a cancellation sent in this way.

To satisfy the cancellation period it is sufficient that, prior to the expiry of the cancellation period, you issue notice stating that you are exercising your right of cancellation.

§ 6 Consequences of Cancellation

If you cancel this agreement we shall be required to repay all payments received from you, including the delivery costs (with the exception of additional costs resulting because you have selected a method of delivery other than the cost-effective standard method of delivery offered by us). This repayment shall be made promptly and no later than 14 days from the day that we receive your notice to cancel this agreement. In making this repayment we will use the same method of payment used by you in making the original payment, unless an alternative method is expressly agreed with you; in no event will we deduct any charges in respect of this repayment. We are entitled to withhold the repayment until such time that we have received the returned goods or until you have proven to us that you have returned the goods, whichever occurs earlier.You must return or hand back the goods without delay and in any case within 14 days from the day that you issue your notice to cancel this agreement. The goods must be sent back or handed back to GLORIA Haus- und Gartengeräte GmbH, Därmannsbusch 7, 58456 Witten. This time period is satisfied if you dispatch the goods prior to the expiry of the said 14-day period.You are liable for the direct costs of the return consignment of the goods.You will only be obliged to reimburse any loss in value of the goods, if the loss in value is attributable to you having handled the goods in a manner not necessary for checking their quality, characteristics or functionality.


End of the Notification of Right to Cancellation


§ 7 Return Delivery Costs

If the consumer exercises the right to cancellation according to § 6 of the T&C, then he/she must bear the regular costs for the return delivery of the goods if the delivered goods correspond to the orders goods, and when the price of the item to be returned does not exceed an amount of 40 EUR, or (in the event of a higher price) when the consumer not yet provided the service in kind or rendered any contractually-agreed instalment payment.

Regular costs in this context are solely the costs of standard package delivery. Any additional costs incurred by the delivery to any location other than our company headquarters at the time of your order or due to our hiring of a pick-up service

§ 8 Retention of Ownership

The object of purchase remains our property until it has been paid in full.

§ 9 Lapse of Your Warranty Claims

Your claims due to any defects in used items shall lapse in one year from the date of handover of the sold item to you. Exceptions to this rule are damages-compensation claims as well as any claims due to defects which we have maliciously concealed - and any claims arising from a guarantee which we have assumed for the condition of the item. The respective statute of limitations is applicable to these excepted claims.

§ 10 Limitation of Liability

We exclude liability for slightly-negligent violations of obligations insofar as such violations do not impact any contractually-material obligations and/or lead to damages which themselves result in any injury to life, body or health - or affect any claims brought forth according to the Product Liability Code. The same applies to any violations of obligations by our auxiliary agents and our legal representatives. Particularly included in the major contractual obligations is the obligation to hand the item over to you and procure its ownership for you. In addition, we are obligated to procure this item for you in a state free of material or legal defects.

Witten, June 2018